A global telecommunications company wanted
to launch a professional services business in the United States.
We assisted in positioning their services, identifying opportunities,
securing their first deal, and serving as their program management
office on that project. We continue to assist them in expanding
their client base.
A startup, with only seed money and an idea
asked us to assist in building their Web service and to provide
the managed infrastructure to support it. We began by thoroughly
understanding their new technology concept and business objective,
helping them to think through various scenarios and hone their
business design. Before considering project development, we
proposed an in depth one day analysis resulting in a complete
software specification delivered within one week. Pleased
with our documentation and with our insight into both the
business and technology nuances, we worked closely with the
client on the application development project.
Recognizing
the need to preserve capital and rapidly produce the first version
of the software, we committed to a fixed price and a rapid development
project schedule. This solution was awarded IBM's Server Proven
certification and the prestigious 2006 Beacon Award.
We teamed
with IBM to host the application and to provide database administration.
These managed services were provided on a virtual partition
on a mainframe in an IBM datacenter. In this environment the
application scales on demand to peak loads that are many multiples
of the baseline.
After
a successful live test that was conducted within just a few
months of the initial engagement, we are assisting the client
in second round funding, business development, and advanced
versions of the Web service.
technology
company
This company had interesting product offerings and creative
development people but needed to build a business. We were
able to assist in the reorganization of their operation to
bring it up to generally accepted standards. We rewrote the
business plan and made it actionable. We recruited capable
staff, developed ways of getting them more visibility and
accompanied them on client calls. Over time we were able to
refine their message and make the sales force effective.
In addition
we assisted in the development of financials and presentation
of the business plan to assist in raising additional capital
to fund expansion plans.
venture capital firm
What started as an assignment to evaluate the acquired asset
and supporting technology infrastructure resulted in a closer
and much more comprehensive relationship. We developed a unique
strategic plan for this start-up company and helped give it
a singular position in the market. We helped negotiate the
terms and working relationships with government entities,
domestic and overseas, that would affect our client’s
business in managing a ccTLD. We assisted in evaluating alliance
partners and affiliates. We worked with the client to develop
complimentary products and services to enhance its offering.
We managed the design of marketing collateral, from logo to
web site. Leveraging a team of our specialist partners, we
designed and developed the entire eBusiness solution and arranged
for managed hosting with IBM. Until the client could bring
these various functions in-house, we effectively became the
outsourcer of the services and a key enabler of the new business
launch.
global
telecommunications company
A major Asian telecommunications company wanted to expand
their service offering in the United States by enhancing the
value they bring to customers. Our client provides a Tier
1 global data network and managed hosting in premier datacenters
around the world, but without a professional services organization
to build custom solutions for customers these products became
commoditized. Our client had no offering for the multinational
corporations who otherwise saw benefit in our client’s
global reach but who needed a complete end-to-end solution
for infrastructure management.
We helped
our client build professional services capability from the
ground up. We developed the basic and advanced tools necessary
for success in the market including technology optimization
and management methodologies by working with expert partners.
We also helped develop a market competitive service level
agreement (SLA) for integrated network and server management.
We built
a team to pursue and land our client’s first major technology
infrastructure management deal. After building the initial
business case for the beta customer, we developed a technology
optimization plan encompassing secure and reliable wide area
and local area networks for multiple offices, server consolidation,
and managed hosting. The resulting project was a multi-year,
multi-million dollar technology management contract that launched
our client into the professional services business.
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